Applications are invited for the following post:
CUSTOMER SERVICE EXECUTIVE
LANDS & SURVEY DEPARTMENT
Salary: CI $39,612 – 53,244 per annum
The postholder will join our Admin & Finance Team and perform Customer Service and General administration duties.
This is a customer-facing role attending to a high volume of visitors at our Customer Service Counter, providing a courteous professional service responding to their queries and providing assistance as may be required. Additional duties include answering our primary customer phone line and also receipting mail, incoming documents and applications, their salient details being entered into a LS case tracking system.
Other important administrative functions include processing legal notices, preparing outgoing mail for postage, distributing / collecting internal main and maintaining all important filing.
Qualifications, Skills and Experience:
- Certificate in Management, Communications or Public Administration from an accredited institution or other related field with 1-year relevant experience in a large revenue earning department or a financial office environment which operates within strict deadlines, mandated laws and procedures; or
- A High School graduate with a minimum of 3 higher level CXC/GCSE passes including English Language, Accounts or Mathematics with a minimum of 3 years relevant experience in an accounting related field with at least one of these years in a large revenue earning department or a financial office environment which operates within strict deadlines, mandated laws and procedures.
- Experience with dealing with large volumes of customers face to face.
Benefits will be determined in accordance with the Public Service Management Law (2018 Revision), the Public Service Pensions Law (2017 Revision) and the CINICO Health Plan, which includes non-contributory pension and health benefits.
PLEASE SUBMIT APPLICATION FORM & RESUME TO:
Director, Lands & Survey Department.
Government Admin Building, 133 Elgin Avenue,
Box 120 Grand Cayman, KY1-9000 Cayman Islands
For an application form and job description please visit: www.caymanlandinfo.ky or www.recruitment.gov.ky
NB: ALL applications MUST be on the official application form.
E-mail delivery is being encouraged.
Deadline for receipt of applications: 31st OCTOBER, 2021
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